Platform Crashes and Freezing Issues

2 min read

Platform Crashes and Freezing Issues

Trading software that crashes or freezes mid-session can cause significant disruptions. These problems often stem from insufficient memory, software conflicts, or outdated drivers. To fix these issues:

  • Increase Memory: Ensure that your computer has enough memory (RAM) to run the trading platform smoothly. Consider upgrading your RAM if it is insufficient. Most modern trading platforms require at least 8GB of RAM for optimal performance. Upgrading your memory can enhance system stability and prevent crashes.
  • Resolve Software Conflicts: Identify and resolve any software conflicts by checking for compatibility issues with other installed programs. Running a clean boot (starting the computer with minimal startup programs) can help identify conflicting software. Resolving software conflicts can prevent crashes and improve platform reliability.
  • Update Drivers: Keep your computer’s drivers updated, especially the graphics and network drivers. Outdated drivers can cause compatibility issues and affect the performance of your trading platform. Visit the manufacturer’s website to download the latest drivers. Updating drivers ensures optimal compatibility and performance.
  • Monitor Resource Usage: Use task manager or system monitoring tools to keep an eye on resource usage. Identify and close any resource-intensive applications that are not essential for trading. This can help free up system resources for your trading platform. Monitoring resource usage helps optimize system performance.
  • Reinstall Platform: If the crashes and freezes persist, consider uninstalling and reinstalling the trading platform. This can help resolve any corrupted files or settings that may be causing the issues. Reinstalling the platform can restore its functionality and performance.
  • Check for Software Updates: Regularly check for updates to your operating system and other installed software. Compatibility issues can arise from using outdated software versions. Keeping your software updated ensures compatibility and enhances security.

More Resources #

Want to automate trades on platforms beyond Rithmic, such as Interactive Brokers, TradeLocker, TradeStation, or ProjectX?
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Using Tradovate instead?
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