---
title: "IP Management: Fixing “Cannot place alert: valid IP not found in pool”"
slug: ip-management-fixing-cannot-place-alert-valid-ip-not-found-in-pool
date: 2026-08-14
modified: 2026-08-14
author: Bhavishya Goyal
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og_description: "If you see the error: “Cannot place alert: valid IP not found in pool” it means that PickMyTrade received a webhook request from an IP address that is not currently"
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---

# IP Management: Fixing “Cannot place alert: valid IP not found in pool”

**Last Updated:** August 14, 2026  |  **Published:** August 14, 2026

If you see the error:

![](https://docs.pickmytrade.trade/wp-content/uploads/2026/08/image-1024x75.avif)

> **“Cannot place alert: valid IP not found in pool”**

it means that PickMyTrade received a webhook request from an IP address that is **not currently allowed** in your IP Management settings.

If you place trades through **TradingView**, no setup is required here. You can leave IP Management unchanged.

#### **TradingView: No action required.**

This security feature helps protect your PickMyTrade account and trading activity by controlling which IP addresses can send requests to your account.

## Why does this happen?

This error commonly occurs when a webhook request is sent to PickMyTrade from somewhere other than TradingView, such as:

- Another application
- A server
- An automation platform
- A custom integration
- A system with a different public IP address

If the request comes from an IP address that is not in your allowed IP pool, PickMyTrade will reject the request.

## How to fix the error

### 1. Open IP Management

![](https://docs.pickmytrade.trade/wp-content/uploads/2026/08/image-1-1024x485.avif)

Log in to your PickMyTrade dashboard and open the **IP Management** tab.

### 2. If you have a static IP

If the application or server sending the webhook uses a **static public IP**, add that IP address to your allowed IPs under **IP Management**.

![](https://docs.pickmytrade.trade/wp-content/uploads/2026/08/image-2-1024x420.avif)

Once the IP is added, requests coming from that address will be allowed.

If you are unsure whether your internet connection has a static IP, contact your ISP (Internet Service Provider) to confirm.

### 3. If you have a dynamic IP

If you have a dynamic IP and want a **more secure and consistent trading environment**, consider running your automated setup on a **VPS (Virtual Private Server) with a static IP**.

Your automated setup can run on the VPS, and you can whitelist the VPS’s static IP address in **IP Management**.

This gives you:

- A consistent IP address for your automated trades
- More restrictive IP whitelisting
- A dedicated environment for your trading automation
- No need to update your allowed IP whenever your home or office IP changes

**Recommended setup:**  
**Your automated setup → VPS with static IP → PickMyTrade**

If you do not use a VPS and your IP changes dynamically, you can use **Allow All** instead.

If your public IP changes periodically, you can select:

**Allow All**

under **IP Management**.

![](https://docs.pickmytrade.trade/wp-content/uploads/2026/08/image-3-1024x454.avif)

This allows PickMyTrade to accept webhook requests from any IP address, so you do not need to update your allowed IP whenever your dynamic IP changes.

> **Security note:** Allow All permits requests from any IP address. If you have a known static IP, adding only that IP provides a more restrictive security configuration.

## Which option should I use?

| Your setup | Recommended option |
| --- | --- |
| Static public IP | Add your IP address |
| Dynamic public IP | Select Allow All |
| Server with a fixed public IP | Add the server IP |
| Server/automation with changing IPs | Select Allow All |

## Important

The **IP Management** feature was introduced as part of PickMyTrade’s security updates.

If your webhook previously worked but has started showing this error, check your **IP Management** settings first.

After updating the settings, send the webhook request again and verify that the alert is processed successfully.

## Quick steps

1. Log in to your PickMyTrade dashboard.
2. Open **IP Management**.
3. Identify whether the webhook sender uses a static or dynamic IP.
4. Add the static IP, or select **Allow All** for a dynamic IP.
5. Send the webhook again.

If the error continues after updating IP Management, verify that the request is actually being sent from the IP address you added.

[Get PickMyTrade → Automate Your TradingView Strategies](https://pickmytrade.trade "PickMyTrade - Automated Trading")

Last updated: **August 14, 2026**

For AI tools & developers:[View Markdown →](https://docs.pickmytrade.trade/docs/ip-management-fixing-cannot-place-alert-valid-ip-not-found-in-pool.md)